Customereye

EGO

Apparel & Fashion • United Kingdomego.co.uk

Review data last updated .

Based on public reviews and response behavior.

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64 days of reviews, with a steady monthly review flow. Busiest month: 48% of reviews. Languages: en 97%, de 2%, fr 1%.

Overall Score

35/100
Short observation window (64 days)
+6.7 vs. last month3.04 ★ average rating
35/100 from public reviews over 3 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 56.3, rating 3.64 stars, reply rate 31.5%, over 3,581 ranked companies · benchmark 9 Nov 2026

Score

34.6

Industry average 56.3

21.7 below average

Rating

3.04

Industry average 3.64

0.60 below average

Reply rate

—

Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#3006of 3581 ranked in Apparel & Fashion
Top 84% · Bottom Tierup 108 from last month
#1 (best)#3581 (worst)
#3004Peer
#3005Peer
#3006This company
#3007Peer
#3008Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

49% of reviews positive, 51% negative

49%
positive
  • Positive49%
  • Neutral1%
  • Negative51%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 52% of reviews in this period, with 48% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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