Based on public reviews and response behavior.
1,570 reviews over 252 days (about 190 per month). Busiest month: 27% of reviews. Languages: en 77%, unknown 20%, es 3%.
Apparel & Fashion average: score 62.9, rating 4.25 stars, reply rate 39.8%, over 1,693 ranked companies · benchmark 7 Oct 2026
Score
59.9
Industry average 62.9
3.0 below average
Rating
3.96
Industry average 4.25
0.29 below average
Reply rate
—
Industry average 39.8%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering September 2026 — 166 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 27% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,570 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,693 ranked companies in Apparel & Fashion (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.227 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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