Based on public reviews and response behavior.
100 reviews over 378 days (about 8.1 per month). Busiest month: 11% of reviews. Languages: en 99%, fr 1%.
Apparel & Fashion average: score 62.7, rating 4.12 stars, reply rate 37.2%, over 2,645 ranked companies · benchmark 1 Nov 2026
Score
55.5
Industry average 62.7
7.2 below average
Rating
3.66
Industry average 4.12
0.46 below average
Reply rate
—
Industry average 37.2%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 45% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,645 ranked companies in Apparel & Fashion (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.226 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 6% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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