Customereye

Roman.co.uk

Apparel & Fashionroman.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 1 days (about 6088 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

55/100
Short observation window (1 days)
4.71 ★ average rating · 200 reviews
55/100 from 200 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026

Score

55.4

Industry average 62.4

7.0 below average

Rating

4.71

Industry average 4.23

0.48 above average

Reply rate

—

Industry average 40.7%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#962of 1409 ranked in Apparel & Fashion
Top 68% · Mid Pack
#1 (best)#1409 (worst)
#960Peer
#961Peer
#962This company
#963Peer
#964Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 13% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 200 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Problem Resolution
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Apparel & Fashion