Based on public reviews and response behavior.
997 reviews over 1,501 days (about 20 per month). Busiest month: 6% of reviews. Languages: en 82%, es 4%, fr 3%.
These figures describe an earlier period, not the last 12 months.
Beauty & Wellness average: score 65.4, rating 4.28 stars, reply rate 40.6%, over 1,840 ranked companies · benchmark 30 Oct 2026
Score
47.9
Industry average 65.4
17.5 below average
Rating
3.56
Industry average 4.28
0.72 below average
Reply rate
—
Industry average 40.6%
not measured
Not ranked
no reviews in the last 12 months
63% of reviews positive, 36% negative
Covering March 2023 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.
Share of theme mentions
Themes from the 997 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,840 ranked companies in Beauty & Wellness (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.350). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 27% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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