Customereye

LuckyVitamin

Beauty & Wellness • United Stateswww.luckyvitamin.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

46/100
−16.2 vs. last month3.56 ★ average rating · 997 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#317of 351
Top 90% · Bottom Tier
#1 (best)#351 (worst)
#315Peer
#316Peer
#317This company
#318Peer
#319Peer

Overall Customer Sentiment

Below Average

57% of reviews positive, 42% negative

57%
positive
  • Positive57%
  • Neutral2%
  • Negative42%

Sentiment Balance

Covering March 2023 — 9 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 56% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 991 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.2%
Pricing
15.7%
Customer Support
11.1%
Product Quality
10.5%
Loyalty
10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 21.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100
77/100
signal score
  • •Built from a negative-review share of 41.6% across this company's analyzed reviews.
  • •10 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating
5★
55.2%
4★
9.2%
3★
2.8%
2★
1.9%
1★
30.9%

Based on 997 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 16.7% in the three months before that.

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