Based on public reviews and response behavior.
600 reviews over 1,465 days (about 12 per month). Busiest month: 12% of reviews.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
57.0
Industry average 57.8
0.8 below average
Rating
3.80
Industry average 4.00
0.20 below average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 38% negative
Covering July 2023 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.107). Review the worst months in the trend data to identify specific operational or product issues.
"Response Speed" is the strongest recurring theme in the reviews: 239 mentions with a sentiment score of 73.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
