Customereye

Lime Pro Gaming

Gaming & Esports • United Kingdomwww.limeprogaming.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
3.80 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#70of 259
Top 27% · Upper Half
#1 (best)#259 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Above Average

60% of reviews positive, 38% negative

60%
positive
  • Positive60%
  • Neutral2%
  • Negative38%

Sentiment Balance

Covering July 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 585 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.8%
Response Speed
14.0%
Customer Support
13.4%
Product Quality
13.4%
Loyalty
12.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Pricing, making up 7.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 40.7% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.8avg rating
5
63.2%
4
5.3%
3
3.8%
2
3.8%
1
23.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 25.0% of reviews in the last three months were positive, compared with 28.6% in the three months before that.

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