Based on public reviews and response behavior.
200 reviews over 159 days (about 38 per month). Busiest month: 24% of reviews. Languages: en 100%, nl 1%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
56.9
Industry average 57.8
0.9 below average
Rating
4.97
Industry average 4.00
0.97 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 20% negative
Covering October 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 7 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.160). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 108 mentions with a sentiment score of 87.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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