Based on public reviews and response behavior.
600 reviews over 1,645 days (about 11 per month). Busiest month: 14% of reviews.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
66.5
Industry average 57.1
9.4 above average
Rating
4.61
Industry average 4.02
0.59 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering September 2024 — 43 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.120). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 2% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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