Customereye

Elite Competitions

Gaming & Esports • United Kingdomelitecompetitions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+2.6 vs. last month4.32 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#114of 259
Top 44% · Upper Half
#1 (best)#259 (worst)
#112Peer
#113Peer
#114This company
#115Peer
#116Peer

Overall Customer Sentiment

Above Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering November 2024 — 341 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
29.2%
Product Quality
22.3%
Pricing
13.8%
Response Speed
8.5%
Loyalty
7.8%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 36.3% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating
5
75.5%
4
7.5%
3
2.3%
2
2.5%
1
12.2%

Based on 600 analyzed reviews. Sentiment is improving: 85.8% of reviews in the last three months were positive, compared with 75.9% in the three months before that.

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