Based on public reviews and response behavior.
323 reviews over 439 days (about 22 per month). Busiest month: 18% of reviews. Languages: en 98%, unknown 3%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.7%, over 819 ranked companies · benchmark 3 Nov 2026
Score
66.7
Industry average 60.0
6.7 above average
Rating
3.90
Industry average 4.24
0.34 below average
Reply rate
—
Industry average 26.7%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 20% negative
Covering August 2026 — 47 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Share of theme mentions
Themes from the 323 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 819 ranked companies in Gaming & Esports (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 87 mentions with a sentiment score of 92.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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