Based on public reviews and response behavior.
521 reviews over 2,385 days (about 6.7 per month). Busiest month: 15% of reviews. Languages: en 81%, unknown 18%, de 0%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
66.4
Industry average 57.1
9.3 above average
Rating
3.38
Industry average 4.02
0.64 below average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
58% of reviews positive, 41% negative
Covering September 2026 — 51 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 47% of reviews in this period, with 53% negative and 0% neutral.
Share of theme mentions
Themes extracted from 521 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.185 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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