Based on public reviews and response behavior.
100 reviews over 671 days (about 4.5 per month). Busiest month: 11% of reviews. Languages: en 94%, unknown 3%, es 1%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
66.6
Industry average 57.1
9.5 above average
Rating
4.02
Industry average 4.02
in line with average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 27% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.189). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 71 mentions with a sentiment score of 79.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
