Based on public reviews and response behavior.
69 reviews over 2,116 days (about 1 per month). Busiest month: 12% of reviews. Languages: en 71%, de 14%, fr 10%.
Gaming & Esports average: score 57.8, rating 4.00 stars, reply rate 26.4%, over 1,210 ranked companies · benchmark 22 Oct 2026
Score
57.0
Industry average 57.8
0.8 below average
Rating
4.72
Industry average 4.00
0.72 above average
Reply rate
—
Industry average 26.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering February 2021 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 69 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,210 ranked companies in Gaming & Esports (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 26%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 32 mentions with a sentiment score of 92.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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