Leon's

Home & Living • Canadawww.leons.ca

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

27/100

+16.7 vs. last month1.98 ★ average rating · 610 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#664of 675

Top 98% · Bottom Tier

#1 (best)#675 (worst)

#662Peer

#663Peer

#664This company

#665Peer

#666Peer

Overall Customer Sentiment

Below Average

35% of reviews positive, 63% negative

35%

positive

Positive35%
Neutral2%
Negative63%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 605 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.6%

Loyalty

16.5%

Delivery Shipping

15.3%

Product Quality

11.4%

Pricing

10.0%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 18.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH73/100

73/100

signal score

•Built from a negative-review share of 63.1% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.0avg rating

5★

22.0%

4★

2.0%

3★

1.1%

2★

1.8%

1★

73.1%

Based on 610 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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