Customereye

Produceshop

Home & Livingproduceshop.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

38/100
4.07 ★ average rating · 214 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#630of 675
Top 93% · Bottom Tier
#1 (best)#675 (worst)
#628Peer
#629Peer
#630This company
#631Peer
#632Peer

Overall Customer Sentiment

Below Average

53% of reviews positive, 47% negative

53%
positive
  • Positive53%
  • Neutral1%
  • Negative47%

Sentiment Balance

Covering November 2022 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 200 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.4%
Product Quality
20.3%
Response Speed
13.0%
Pricing
11.8%
Customer Support
10.4%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 46.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating
5
59.3%
4
22.4%
3
1.4%
2
0.0%
1
16.8%

Based on 214 analyzed reviews. Sentiment is slipping: 33.3% of reviews in the last three months were positive, compared with 60.0% in the three months before that.

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