Professional Services • United Kingdomwww.kitepackaging.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 22 days (about 277 per month). Busiest month: 71% of reviews — one month dominates this sample. Languages: en 98%, unknown 1%, ca 1%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026
Score
71.0
Industry average 66.2
4.8 above average
Rating
4.71
Industry average 4.38
0.33 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 58 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 118 mentions with a sentiment score of 81.95/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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