Customereye

Something Different Wholesale

Professional Services • United Kingdomsomethingdifferentwholesale.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

57/100
+15.9 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#208of 517
Top 40% · Upper Half
#1 (best)#517 (worst)
#206Peer
#207Peer
#208This company
#209Peer
#210Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
22.0%
Product Quality
19.1%
Response Speed
17.2%
Customer Support
12.4%
Loyalty
10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 18.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.3%
4
2.7%
3
0.8%
2
0.8%
1
1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.9% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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