Based on public reviews and response behavior.
200 reviews over 1,398 days (about 4.3 per month). Busiest month: 14% of reviews. Languages: en 92%, unknown 7%, fr 1%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 24 Oct 2026
Score
70.9
Industry average 66.2
4.7 above average
Rating
4.52
Industry average 4.38
0.14 above average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering April 2023 — 22 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.135). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 86% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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