Customereye

Kettle & Toaster Man Graded Product Specialist

Appliances & Home Electronicswww.kettleandtoasterman.co.uk

Review data last updated .

Based on public reviews and response behavior.

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150 reviews over 346 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

45/100
+4.4 vs. last month3.99 ★ average rating · 150 reviews
45/100 from 150 reviews over 12 months, moderate confidence.

Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026

Score

45.3

Industry average 59.2

13.9 below average

Rating

3.99

Industry average 4.02

0.03 below average

Reply rate

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Industry average 33.4%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#864of 1074 ranked in Appliances & Home Electronics
Top 80% · Bottom Tierup 117 from last month
#1 (best)#1074 (worst)
#862Peer
#863Peer
#864This company
#865Peer
#866Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%
positive
  • Positive67%
  • Neutral2%
  • Negative31%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 20% negative and 7% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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