Based on public reviews and response behavior.
73 reviews over 1,302 days (about 1.7 per month). Busiest month: 23% of reviews. Languages: en 82%, de 16%, fr 1%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026
Score
44.7
Industry average 59.2
14.5 below average
Rating
3.32
Industry average 4.02
0.70 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 40% negative
Covering September 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 73 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.299 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.127). Review the worst months in the trend data to identify specific operational or product issues.
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