Based on public reviews and response behavior.
70 reviews over 2,282 days (about 0.9 per month). Busiest month: 6% of reviews. Languages: de 100%.
Appliances & Home Electronics average: score 59.2, rating 4.02 stars, reply rate 33.4%, over 1,074 ranked companies · benchmark 24 Oct 2026
Score
44.9
Industry average 59.2
14.3 below average
Rating
2.96
Industry average 4.02
1.06 below average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 54% negative
Covering January 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Reviews are mostly in German
Share of theme mentions
Themes extracted from 70 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,074 ranked companies in Appliances & Home Electronics (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.625 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.9 sits in the bottom quarter of about 1,100 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99