iOffer

General Retail & Marketplaceswww.ioffer.com

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

35/100

−66.7 vs. last month1.46 ★ average rating · 561 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#337of 359

Top 94% · Bottom Tier

#1 (best)#359 (worst)

#335Peer

#336Peer

#337This company

#338Peer

#339Peer

Overall Customer Sentiment

Below Average

20% of reviews positive, 79% negative

20%

positive

Positive20%
Neutral1%
Negative79%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 499 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.0%

Pricing

18.9%

Loyalty

13.8%

Communication

11.1%

Customer Support

11.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 24.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH87/100

87/100

signal score

•Built from a negative-review share of 77.3% across this company's analyzed reviews.
•13 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.5avg rating

5★

6.6%

4★

3.7%

3★

2.7%

2★

3.2%

1★

83.8%

Based on 561 analyzed reviews. Sentiment is improving: 12.5% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights