Based on public reviews and response behavior.
188 reviews over 137 days (about 42 per month). Busiest month: 28% of reviews. Languages: en 48%, fr 21%, de 14%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.6%, over 2,189 ranked companies · benchmark 2 Oct 2026
Score
8.0
Industry average 61.3
53.3 below average
Rating
1.11
Industry average 4.17
3.06 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
6% of reviews positive, 93% negative
Covering September 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 3% of reviews in this period, with 97% negative and 0% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 188 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,189 ranked companies in General Retail & Marketplaces (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.792 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 8.0 sits in the bottom quarter of about 2,200 ranked General Retail & Marketplaces companies (25th percentile: 52, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
