Customereye

37Bracelet

General Retail & Marketplaces • United States37bracelet.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

41/100
−75.0 vs. last month1.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#314of 359
Top 87% · Bottom Tier
#1 (best)#359 (worst)
#312Peer
#313Peer
#314This company
#315Peer
#316Peer

Overall Customer Sentiment

Below Average

26% of reviews positive, 72% negative

26%
positive
  • Positive26%
  • Neutral3%
  • Negative72%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 597 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
34.2%
Communication
14.9%
Loyalty
11.4%
Customer Support
9.5%
Pricing
8.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 34.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100
100/100
signal score
  • Built from a negative-review share of 73.7% across this company's analyzed reviews.
  • 15 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.7avg rating
5
9.7%
4
3.7%
3
5.8%
2
10.0%
1
70.8%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 58.8% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis