Customereye

iHASCO

Professional Certification & Skills • United Kingdomwww.ihasco.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
4.62 ★ average rating · 357 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#178of 281
Top 63% · Mid Pack
#1 (best)#281 (worst)
#176Peer
#177Peer
#178This company
#179Peer
#180Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2016 — 18 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 350 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2016.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
33.5%
Customer Support
16.8%
Loyalty
14.4%
Product Quality
11.4%
Problem Resolution
6.1%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100
16/100
signal score
  • Built from a negative-review share of 15.7% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
66.1%
4
30.5%
3
2.8%
2
0.3%
1
0.3%

Based on 357 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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