Customereye

Earn2Trade

Professional Certification & Skills • United Stateswww.earn2trade.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

53/100
−34.0 vs. last month4.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#194of 281
Top 69% · Mid Pack
#1 (best)#281 (worst)
#192Peer
#193Peer
#194This company
#195Peer
#196Peer

Overall Customer Sentiment

Mid Pack

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering September 2024 — 7 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
28.3%
Product Quality
19.7%
Response Speed
11.0%
Loyalty
10.9%
Pricing
8.2%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 3.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH58/100
58/100
signal score
  • Built from a negative-review share of 35.3% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
82.0%
4
6.3%
3
3.0%
2
1.2%
1
7.5%

Based on 600 analyzed reviews. Sentiment is slipping: 76.0% of reviews in the last three months were positive, compared with 92.3% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis