Customereye

247drive

Professional Certification & Skills • United States247drive.org

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−33.3 vs. last month4.57 ★ average rating · 476 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#140of 281
Top 50% · Upper Half
#1 (best)#281 (worst)
#138Peer
#139Peer
#140This company
#141Peer
#142Peer

Overall Customer Sentiment

Above Average

76% of reviews positive, 21% negative

76%
positive
  • Positive76%
  • Neutral3%
  • Negative21%

Sentiment Balance

Covering February 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 460 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
22.6%
Customer Support
15.3%
Product Quality
14.4%
Loyalty
12.8%
Response Speed
9.7%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100
34/100
signal score
  • Built from a negative-review share of 32.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
73.5%
4
16.8%
3
5.0%
2
2.5%
1
2.1%

Based on 476 analyzed reviews. Sentiment is holding steady: 87.5% of reviews in the last three months were positive, compared with 88.0% in the three months before that.

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