Customereye

Apex Learning

Professional Certification & Skillsapexlearning.org.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 143 days (about 43 per month). Busiest month: 27% of reviews. Languages: en 100%.

Overall Score

70/100
Short observation window (143 days)
+1.5 vs. last month4.63 ★ average rating · 200 reviews
70/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 22 Oct 2026

Score

69.8

Industry average 70.7

0.9 below average

Rating

4.63

Industry average 4.57

0.06 above average

Reply rate

—

Industry average 41.7%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#750of 1318 ranked in Professional Certification & Skills
Top 57% · Mid Packup 115 from last month
#1 (best)#1318 (worst)
#748Peer
#749Peer
#750This company
#751Peer
#752Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 14% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Customer Support
Hidden
Onboarding
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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