Taxis & Public Transport • United Kingdomwww.holidaytransfers.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,444 days (about 2.1 per month). Busiest month: 49% of reviews. Languages: en 98%, de 2%.
These figures describe an earlier period, not the last 12 months.
Taxis & Public Transport average: score 64.0, rating 4.11 stars, reply rate 41.5%, over 79 ranked companies · benchmark 30 Oct 2026
Score
55.8
Industry average 64.0
8.2 below average
Rating
4.45
Industry average 4.11
0.34 above average
Reply rate
—
Industry average 41.5%
not measured
Not ranked
no reviews in the last 12 months
81% of reviews positive, 18% negative
Covering February 2020 — 40 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 18% negative and 3% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 79 ranked companies in Taxis & Public Transport (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 41%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 66 mentions with a sentiment score of 86.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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