Halo Cigs

Food & Beverage • USwww.halocigs.com

Review data last updated July 3, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

+0.8 vs. last month4.50 ★ average rating · 608 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#256of 551

Top 46% · Upper Half

#1 (best)#551 (worst)

#254Peer

#255Peer

#256This company

#257Peer

#258Peer

Overall Customer Sentiment

Above Average

66% of reviews positive, 33% negative

66%

positive

Positive66%
Neutral2%
Negative33%

Sentiment Balance

Covering October 2024 — 209 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 28% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.8%

Delivery Shipping

15.2%

Product Quality

15.0%

Response Speed

12.0%

Loyalty

11.5%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 4.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 32.9% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

78.8%

4★

9.2%

3★

3.1%

2★

1.3%

1★

7.6%

Based on 608 analyzed reviews. Sentiment is slipping: 50.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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