ChampagneOneLtd

Food & Beverage • United Kingdomchampagneone.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

63/100

−35.9 vs. last month4.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#127of 551

Top 23% · Top Tier

#1 (best)#551 (worst)

#125Peer

#126Peer

#127This company

#128Peer

#129Peer

Overall Customer Sentiment

Category Leader

72% of reviews positive, 26% negative

72%

positive

Positive72%
Neutral3%
Negative26%

Sentiment Balance

Covering December 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.6%

Response Speed

15.8%

Product Quality

11.8%

Customer Support

11.4%

Loyalty

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 34.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

75.3%

4★

8.0%

3★

5.0%

2★

2.3%

1★

9.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 88.5% of reviews in the last three months were positive, compared with 90.7% in the three months before that.

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