Based on public reviews and response behavior.
600 reviews over 533 days (about 34 per month). Busiest month: 10% of reviews.
Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.4%, over 2,522 ranked companies · benchmark 10 Oct 2026
Score
62.9
Industry average 61.9
1.0 above average
Rating
4.38
Industry average 4.26
0.12 above average
Reply rate
—
Industry average 33.4%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering December 2024 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,522 ranked companies in Food & Beverage (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.229). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 4% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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