Customereye

Global Seafoods

Food & Beverage • Bellevue, Washingtonglobalseafoods.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#349of 551
Top 63% · Mid Pack
#1 (best)#551 (worst)
#347Peer
#348Peer
#349This company
#350Peer
#351Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%
positive
  • Positive82%
  • Neutral3%
  • Negative16%

Sentiment Balance

Covering November 2023 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 580 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.6%
Product Quality
23.8%
Loyalty
13.5%
Response Speed
9.8%
Customer Support
9.4%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW9/100
9/100
signal score
  • Built from a negative-review share of 17.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
78.0%
4
8.3%
3
6.5%
2
3.2%
1
4.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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