Based on public reviews and response behavior.
600 reviews over 185 days (about 99 per month). Busiest month: 23% of reviews.
Food & Beverage average: score 61.8, rating 4.22 stars, reply rate 32.8%, over 2,959 ranked companies · benchmark 14 Oct 2026
Score
49.1
Industry average 61.8
12.7 below average
Rating
4.50
Industry average 4.22
0.28 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering September 2024 — 135 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 25% negative and 2% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,959 ranked companies in Food & Beverage (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 49.1 sits in the bottom quarter of about 3,000 ranked Food & Beverage companies (25th percentile: 53, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 9% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99