Customereye

SimplyOz

Food & Dining • Cincinnati Ohiosimplyoz.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

500 reviews over 3,495 days (about 4.3 per month). Busiest month: 8% of reviews. Languages: en 94%, unknown 5%, fr 0%.

Overall Score

55/100
+35.0 vs. last month4.81 ★ average rating · 500 reviews
55/100 from 500 reviews over 26 months, high confidence.

Food & Dining average: score 51.8, rating 3.31 stars, reply rate 17.5%, over 508 ranked companies · benchmark 25 Oct 2026

Score

55.1

Industry average 51.8

3.3 above average

Rating

4.81

Industry average 3.31

1.50 above average

Reply rate

—

Industry average 17.5%

not measured

Competitive Performance Rank

Among ranked Food & Dining companies

#211of 508 ranked in Food & Dining
Top 42% · Upper Halfup 5 from last month
#1 (best)#508 (worst)
#209Peer
#210Peer
#211This company
#212Peer
#213Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering January 2019 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 10% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Product Quality
Hidden
Response Speed
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Food & Dining