Based on public reviews and response behavior.
1,117 reviews over 2,814 days (about 12 per month). Busiest month: 4% of reviews. Languages: en 100%, unknown 0%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
29.0
Industry average 60.6
31.6 below average
Rating
1.75
Industry average 4.28
2.53 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
24% of reviews positive, 73% negative
Covering August 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 5% of reviews in this period, with 95% negative and 0% neutral.
Share of theme mentions
Themes from the 1,117 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.168 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.295). Review the worst months in the trend data to identify specific operational or product issues.
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