Based on public reviews and response behavior.
100 reviews over 43 days (about 71 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: it 98%, unknown 2%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
25.7
Industry average 60.6
34.9 below average
Rating
4.31
Industry average 4.28
0.03 above average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
5% of reviews positive, 94% negative
Covering August 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 82% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Italian
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.233 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 25.7 sits in the bottom quarter of about 550 ranked Pharmacy & Online Medicine companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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