Customereye

Freestylelibre

Pharmacy & Online Medicine • United Kingdomfreestylelibre.co.uk

Review data last updated .

Based on public reviews and response behavior.

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1,149 reviews over 1,914 days (about 18 per month). Busiest month: 16% of reviews. Languages: en 90%, unknown 9%, de 0%.

Overall Score

31/100
+5.7 vs. last month1.92 ★ average rating · 1,149 reviews
31/100 from 1,149 reviews over 62 months, high confidence.

Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026

Score

31.2

Industry average 60.6

29.4 below average

Rating

1.92

Industry average 4.28

2.36 below average

Reply rate

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Industry average 37.5%

not measured

Competitive Performance Rank

Among ranked Pharmacy & Online Medicine companies

#547of 560 ranked in Pharmacy & Online Medicine
Top 98% · Bottom Tierup 149 from last month
#1 (best)#560 (worst)
#545Peer
#546Peer
#547This company
#548Peer
#549Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

22% of reviews positive, 76% negative

22%
positive
  • Positive22%
  • Neutral1%
  • Negative76%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Problem Resolution
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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