Based on public reviews and response behavior.
600 reviews over 198 days (about 92 per month). Busiest month: 47% of reviews.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 12 Oct 2026
Score
39.8
Industry average 63.6
23.8 below average
Rating
3.71
Industry average 4.30
0.59 below average
Reply rate
—
Industry average 40.9%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 42% negative
Covering October 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 55% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Automotive & Mobility (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.283 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.8 sits in the bottom quarter of about 2,200 ranked Automotive & Mobility companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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