Based on public reviews and response behavior.
100 reviews over 1,027 days (about 3 per month). Busiest month: 19% of reviews. Languages: en 99%, no 1%.
Automotive & Mobility average: score 63.8, rating 4.31 stars, reply rate 40.3%, over 2,402 ranked companies · benchmark 14 Oct 2026
Score
32.9
Industry average 63.8
30.9 below average
Rating
2.63
Industry average 4.31
1.68 below average
Reply rate
—
Industry average 40.3%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 57% negative
Covering April 2024 — 17 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 12% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in Automotive & Mobility (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.248 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -1.287). Review the worst months in the trend data to identify specific operational or product issues.
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