Based on public reviews and response behavior.
100 reviews over 3,871 days (about 0.8 per month). Busiest month: 37% of reviews. Languages: en 92%, unknown 7%, fr 1%.
These figures describe an earlier period, not the last 12 months.
Gaming & Esports average: score 59.9, rating 4.24 stars, reply rate 26.9%, over 816 ranked companies · benchmark 30 Oct 2026
Score
49.7
Industry average 59.9
10.2 below average
Rating
3.88
Industry average 4.24
0.36 below average
Reply rate
—
Industry average 26.9%
not measured
Not ranked
no reviews in the last 12 months
67% of reviews positive, 29% negative
Covering January 2014 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 17% negative and 17% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 816 ranked companies in Gaming & Esports (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.181). Review the worst months in the trend data to identify specific operational or product issues.
"Loyalty" is the strongest recurring theme in the reviews: 34 mentions with a sentiment score of 72.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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