Customereye

Gamesbite

Gaming & Esports • HULLwww.gamesbite.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

44/100
+44.5 vs. last month4.36 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#224of 259
Top 86% · Bottom Tier
#1 (best)#259 (worst)
#222Peer
#223Peer
#224This company
#225Peer
#226Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering January 2014 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 588 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2014.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed
17.6%
Delivery Shipping
15.7%
Loyalty
14.3%
Customer Support
11.5%
Communication
11.1%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 11.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM30/100
30/100
signal score
  • Built from a negative-review share of 31.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating
5
78.8%
4
3.0%
3
3.2%
2
4.8%
1
10.2%

Based on 600 analyzed reviews. Sentiment is improving: 33.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis