Pet Products & Supplies • United Kingdomwww.frozenreptile.co.uk
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,777 days (about 1.7 per month). Busiest month: 22% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
55.8
Industry average 65.0
9.2 below average
Rating
3.49
Industry average 4.38
0.89 below average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
63% of reviews positive, 37% negative
Covering October 2018 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.547). Review the worst months in the trend data to identify specific operational or product issues.
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