Outdoor Dog Supply

Pet Products & Supplies • United Statesoutdoordogsupply.com

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

−54.2 vs. last month4.86 ★ average rating · 1,199 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#194of 263

Top 74% · Mid Pack

#1 (best)#263 (worst)

#192Peer

#193Peer

#194This company

#195Peer

#196Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 16% negative

82%

positive

Positive82%
Neutral2%
Negative16%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,185 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.8%

Product Quality

21.5%

Response Speed

17.7%

Customer Support

10.3%

Loyalty

10.1%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 16.1% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

92.2%

4★

4.6%

3★

1.5%

2★

0.6%

1★

1.1%

Based on 1,199 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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