Based on public reviews and response behavior.
100 reviews over 3,828 days (about 0.8 per month). Busiest month: 12% of reviews. Languages: en 99%, nl 1%.
Shipping & Delivery average: score 53.7, rating 3.57 stars, reply rate 35.6%, over 493 ranked companies · benchmark 30 Oct 2026
Score
56.2
Industry average 53.7
2.5 above average
Rating
4.11
Industry average 3.57
0.54 above average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering April 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 493 ranked companies in Shipping & Delivery (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.385). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 63 mentions with a sentiment score of 82.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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