Customereye

Fred. Olsen Cruise Lines

Flight & Hotel Bookingwww.fredolsencruises.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 5 days (about 1212 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 98%, no 2%, af 1%.

Overall Score

68/100
Short observation window (5 days)
4.69 ★ average rating · 199 reviews
68/100 from 199 reviews over 1 months, moderate confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Flight & Hotel Booking average: score 60.9, rating 4.25 stars, reply rate 44.1%, over 400 ranked companies · benchmark 16 Sept 2026

Score68.1vs 60.97.2Rating4.69vs 4.250.44Reply ratevs 44.1%

Competitive Performance Rank

Among ranked Flight & Hotel Booking companies

#134of 400 ranked in Flight & Hotel Booking
Top 34% · Upper Half
#1 (best)#400 (worst)
#132Peer
#133Peer
#134This company
#135Peer
#136Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering September 2026 — 199 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 12% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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