Customereye

Federation of Master Builders

Professional Organizationswww.fmb.org.uk

Review data last updated .

Based on public reviews and response behavior.

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123 reviews over 358 days (about 10 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

86/100
−28.9 vs. last month4.46 ★ average rating · 123 reviews
86/100 from 123 reviews over 13 months, moderate confidence.

Professional Organizations average: score 86.0, rating 4.46 stars, reply rate 95.9%, over 1 ranked companies · benchmark 23 Sept 2026

Score

86.0

Industry average 86.0

in line with average

Rating

4.46

Industry average 4.46

in line with average

Reply rate

Industry average 95.9%

not measured

Competitive Performance Rank

Among ranked Professional Organizations companies

#1of 1 ranked in Professional Organizations
Top 100% · Bottom Tier
#1This company

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

80% of reviews positive, 17% negative

80%
positive
  • Positive80%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 33% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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