Customereye

Canadian Association of Retired Persons

Professional Organizationscarp.ca

Review data last updated .

Based on public reviews and response behavior.

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176 reviews over 355 days (about 15 per month). Busiest month: 96% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

45/100
Short observation window (355 days)
3.94 ★ average rating · 176 reviews
45/100 from 176 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 96% of the reviews.

Professional Organizations average: score 71.2, rating 4.44 stars, reply rate 52.9%, over 22 ranked companies · benchmark 24 Oct 2026

Score

44.5

Industry average 71.2

26.7 below average

Rating

3.94

Industry average 4.44

0.50 below average

Reply rate

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Industry average 52.9%

not measured

Competitive Performance Rank

Among ranked Professional Organizations companies

#21of 22 ranked in Professional Organizations
Top 95% · Bottom Tier
#1 (best)#22 (worst)
#18Peer
#19Peer
#20Peer
#21This company
#22Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%
positive
  • Positive63%
  • Neutral2%
  • Negative35%

Sentiment Balance

Covering October 2025 — 169 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 34% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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