Customereye

British Parking Association

Professional Organizationswww.britishparking.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,428 days (about 2.1 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

54/100
1.22 ★ average rating · 100 reviews
54/100 from 100 reviews over 17 months, moderate confidence.

Professional Organizations average: score 71.2, rating 4.44 stars, reply rate 52.9%, over 22 ranked companies · benchmark 24 Oct 2026

Score

53.7

Industry average 71.2

17.5 below average

Rating

1.22

Industry average 4.44

3.22 below average

Reply rate

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Industry average 52.9%

not measured

Competitive Performance Rank

Among ranked Professional Organizations companies

#20of 22 ranked in Professional Organizations
Top 91% · Bottom Tier
#1 (best)#22 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

22% of reviews positive, 76% negative

22%
positive
  • Positive22%
  • Neutral2%
  • Negative76%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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