Customereye

Association of Master Tradesmen

Professional Organizationsmastertradesmen.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 726 days (about 4.2 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

73/100
+16.7 vs. last month4.57 ★ average rating · 100 reviews
73/100 from 100 reviews over 14 months, moderate confidence.

Professional Organizations average: score 71.2, rating 4.44 stars, reply rate 52.9%, over 22 ranked companies · benchmark 24 Oct 2026

Score

72.9

Industry average 71.2

1.7 above average

Rating

4.57

Industry average 4.44

0.13 above average

Reply rate

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Industry average 52.9%

not measured

Competitive Performance Rank

Among ranked Professional Organizations companies

#13of 22 ranked in Professional Organizations
Top 59% · Mid Packup 1 from last month
#1 (best)#22 (worst)
#11Peer
#12Peer
#13This company
#14Peer
#15Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Customer Support
Hidden
Product Quality
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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