Customereye

Fandango

Entertainment & Eventswww.fandango.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

255 reviews over 237 days (about 33 per month). Busiest month: 49% of reviews. Languages: en 100%.

Overall Score

44/100
+7.2 vs. last month2.13 ★ average rating · 255 reviews
44/100 from 255 reviews over 8 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

44.4

Industry average 62.8

18.4 below average

Rating

2.13

Industry average 4.11

1.98 below average

Reply rate

—

Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#939of 1109 ranked in Entertainment & Events
Top 85% · Bottom Tierup 15 from last month
#1 (best)#1109 (worst)
#937Peer
#938Peer
#939This company
#940Peer
#941Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

35% of reviews positive, 62% negative

35%
positive
  • Positive35%
  • Neutral3%
  • Negative62%

Sentiment Balance

Covering August 2026 — 126 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 57% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Pricing
Hidden
Loyalty
Hidden
Customer Support
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Entertainment & Events