Based on public reviews and response behavior.
700 reviews over 318 days (about 67 per month). Busiest month: 16% of reviews. Languages: en 71%, unknown 29%, fr 0%.
Entertainment & Events average: score 60.7, rating 4.11 stars, reply rate 34.8%, over 1,178 ranked companies · benchmark 10 Oct 2026
Score
44.4
Industry average 60.7
16.3 below average
Rating
3.11
Industry average 4.11
1.00 below average
Reply rate
—
Industry average 34.8%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
51% of reviews positive, 48% negative
Covering September 2026 — 68 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 57% of reviews in this period, with 43% negative and 0% neutral.
Share of theme mentions
Themes extracted from 700 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,178 ranked companies in Entertainment & Events (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.487 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 44.4 sits in the bottom quarter of about 1,200 ranked Entertainment & Events companies (25th percentile: 50, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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